Have questions? We’ve got answers.
Membership plans & payment
How can I pay?
Paypal, Credit Card or Cash are the easiest. When you sign up you will be prompted to pay online, but you can skip that step and pay when you next come in. If you would like to pay by bank transfer, email us at firstname.lastname@example.org to get the details.
How do I sign up? Do I need to book a space if I am arriving in Bali in a couple of months?
Do you have team rates?
Absolutely… we love team energy in the space and help to make it possible. If you’re bringing your team, get in touch with us at email@example.com and we’ll create a special package for you.
Do you have a trial membership?
No. But we have a Day Pass membership now if you’d like to join Hubud for a day and get a feel of the community. The Day Pass is USD 16, valid for 24 hours, and could be purchased at our front desk.
I’m just in town for a very short visit, can I just drop in and check out the space?
Absolutely! We organize tours Mon-Fri once a day at 11am. You can schedule a tour here. Our team would be more than happy to give you a tour around the space, and answer any of your Hubud questions. Come over!
Hubud’s membership packages are monthly, but I only need space for 1-2 weeks. Which membership packages should I choose?
Our membership packages are based on hours, and valid to be used flexibly in a month (30 days). This means, you could choose the hours-package depending on how many hours you’d be planning to be at Hubud.
For instance, if you’re planning to use the coworking space for 3-4 hours daily for 2 week, then our 50 hrs membership will work best for you.
Check out our monthly plans here.
How do the hours get counted?
Your membership plan gives you access to the space but we manage this through your access to the network. If you are on a limited hours membership you need to be logged in whenever you are in the space.
Your memberships is valid for exactly 30 days from the day it started.
I’m leaving and I have unused hours. Can I transfer my membership to others?
No. You can’t transfer your membership hours to others, nor can you use them for the next month.
I'm leaving for a visa run. Can I pause my membership?
Our memberships are valid for 30 days from the commencement date and cannot be paused. Sorry about that!
Can I cancel my membership?
Your membership will end automatically if you leave Hubud without extending it. Therefore you don’t need to do anything to cancel your membership.
I run out of hours. Can I upgrade?
We are sorry but we do not allow upgrading memberships while you are on an active plan. You can either get a new membership plan or purchase additional hours at our Front Desk. The cost will depend on your membership plan (ranging from 18,500 IDR to 32,000 IDR per hour).
How I can check my hours?
You can check your hours on our website by simply logging in and clicking “My Time Usage” in the menu at the top left of the page. Or you can check with one of our friendly hosts at the Front Desk.
Do you have any discounts for membership?
Yes! We have discounts available for longer terms memberships and group memberships (please inquire at firstname.lastname@example.org) as well as for Indonesian citizens (50% discount).
Can I share my membership with my partner?
No. Individual memberships are only valid for 1 person. If you’re going to be working with your team, you will need to sign up for Team Membership. Email as at email@example.com and we will get you settled.
How many devices am I allowed to bring with my membership?
That depends on the membership plan. You are allowed three devices to use with your Unlimited membership and two devices on other plans.
The pictures look amazing! What construction materials are used?
How big is your space?
What are your opening hours?
What do you mean by hosting hour?
Where are you located?
Are you central?
I heard the Internet connections in Bali aren’t great. How’s yours?
We really do put a lot of efforts in having a good, reliable internet connection at Hubud. Our internet is 3 dedicated optic fiber lines which are load balanced with total bandwidth 155 mbps. We also have a backup provider (5mbps), if for some reason our main line goes out. If power cut happens, our members can still be online for two hours.
Do you have a dedicated space? Private offices?
In our expansion plan, we are going to create a section that could accommodate members who want to rent a dedicated desk/office space. But in the meantime, we only have an exception for members with Unlimited plan (some of whom need to set up an extra monitors for their work) and teams.
Can I use Hubud to host my workshop/book launching/movie screening/networking functions?
What about other office essentials? Printing, scanner, whiteboards, paper cutters, sticky notes, sling shots?
Can I work at Hubud using VPN? What are recommend settings?
To prioritise speed, it is recommended that you choose a premium VPN that gives you the ability to connect to a server close to Indonesia (usually Singapore). Keep in mind, however, that these premium VPNs are not always free. Look for a reliable VPN provider that reduces data packet loss. Using a computer with a fast processing speed and adjusting your firewall settings so the VPN can flow easily will also help you maximise VPN speed.
I have no idea what my address is in Bali. If I become a member of Hubud, can my mail be sent to Hubud instead of my house?
There will be extra fees for that: IDR 100,000 for a letter and IDR 200,000 for a package. It’s for handling fees and an added measure to ensure we are receiving items that are acceptable to send through Indonesian post.
How will I know when my mail has arrived?
Can we still send our mail to Hubud even though we are no longer a member?
Community & Learning Opportunities
How many people work out of Hubud?
Who are they?
Are there any learning opportunities?
I have a good Internet at home, but I love your events. Can I join them?
Mots of our events are for members only but some of them like Pecha Kucha or Fuck Up Nights are open to public. Check ur Events page for more details.
I am interested in connecting with graphic designers, business coaches, finance, etc. Can I do that at Hubud?
What is the vibe like? Is it very noisy? Or, horrors, is it like the office I am dreaming of escaping from right now?
Visiting/Moving to/Living in Ubud
I want to come to Bali and stay for awhile. What do I need to do next?
I have so many questions and don’t even know where to start! Can you tell me about living costs, hotels, visas, schools, yoga... and basically everything?
Good news! Our “Moving to Ubud Guide” is packed with all the info you need. Twenty-five of our members contributed to our study, from various backgrounds and lifestyles. So whether you’re an individual on a one month workathon or partners looking to make a new home in paradise, just sign up for our mailing list here and our pet robot will fire it off to you immediately!
I’m curious about how to relocate to Bali. Can you help me?
Yes! Hubud’s Soft Landing Package is here to help moving to Bali with ease.
We’ve helped dozens of adventurers navigate the rocky reefs of relocation. Every month there are over 250 new people arriving at Hubud, and we’re always more than happy to help them. We know what they need, what challenges they are facing, what questions they have, who they want to meet, and more.
This is how we’ve crafted our Soft Landing Package. No more wasting time figuring out the logistics when you first land, we will have everything sorted for you. From airport pickup to coliving, introduction to the community and activities of your choosing, we’ll take care of you like we take care of our own mother!
I’m visiting Ubud for just a few days. Can you still help me with accommodation?
While we try our best to support our members, we’re not equipped to help with accommodation outside of the Soft Landing Package.
There is, however, a wide array of housing available in and around Ubud, depending on what you are looking for. A simple room in a shared house can be found for as little as $150 – $200 a month, with a luxury 3-4 bedroom house running $4000 – $5000 a month. Facebook groups are always a good place to start looking, and once you’ve arrived, check out the community boards across the town for housing ads.
How far in advance do I need to contact Hubud to register for the Soft Landing Package?
We would require at least 6 weeks notice (but in general—the sooner the better). Please note our package is designed to assist you with your transition during your first month in Ubud. Should you be needing our assistance afterward, we’d be more than happy to help!
Would I meet other newly arrived members if I book the soft landing package?
There will usually be 3-6 other newly arrived Hubud members staying at your accommodation. It’s an easy, great way for you to make initial contacts.
When you arrive, we want to make sure that you are settling in well. Our staff will personally welcome you and introduce you to the community at Hubud.
With Hubud’s membership you’ll be joining the vibrant community of creatives, entrepreneurs and startup guys and girls here in Bali. While we take care of your logistics, you can just focus on learning, relaxing and experiencing all that Bali has to offer.
Tell me more about the accommodation!
To provide you with the best experience while staying in Ubud we’re partnered up with:
The Honeymoon Guesthouse
Situated only a five-minute walk away from the heart of Ubud and 15 minutes from Hubud it ffers 30 elegant Balinese style guest rooms set in lush tropical gardens.
The Sarin Villas
Situated right behind Hubud, in the heart of Ubud. It’s a 3 storey building with 9 rooms built on a 1,500 meter square tropical garden in the middle of rice fields.
Pertiwi Bisma 2
This charming Balinese family-style hotel is situated within a 10 minutes walking distance to Hubud. The accommodation boasts a panoramic views of beautiful rice terraces, what Ubud is famed for! It’s the best option for those seeking a good quality accommodation, in a peaceful and relaxed environment.
What’s the payment process for your soft landing package?
We require a 50% deposit, paid at least one month before your arrival. Please note it’s a non-refundable deposit to have your accommodation arranged. The rest of your payment fee is due one week before your arrival. We accept payments by PayPal, credit card (via PayPal), by bank transfer (all bank charges paid by student) upon receiving an invoice from Hubud.
Can you help me find a job in Bali?
Most of our members run their own businesses or work remotely for their overseas company. Within Hubud, our members often form connections, collaborate on projects, or hire one another for freelance or long term work. We highly recommend trying this route if you have the flexibility to do so — some people come to Bali and end up staying much longer because they find an opportunity within the business community. You can also try to find employment beforehand, like in our digital community, Hubud Global.
We have 250+ new members every month from all over the world with various backgrounds and opportunities. We also host regular skill-sharing, brainstorming and networking sessions—up to 35 events every month. The more you take part of our community, the more likely you will make meaningful connections!
How do I get a visa to Bali? Can you help me out with that?
We don’t provide sponsorship letter or visa advice for our members. However, we do have several recommended visa consultants and agents. Get in touch with us if you’d like to be connected with them.
How is moving to Bali with children? Are there schools, kinder gardens, etc? Is it even possible?:)
Yes, and Bali is loaded with options for permanent schooling as well as playgroups and temporary programs. A quick search of schools in Bali will provide a detailed list of schools on the island. Here are some suggestions but please take the time to explore a path that is good for you.
Green School Bali is a world renowned school with a focus on environmentalism and sustainability. The school has been running for 8 years and the founders of Hubud all had their children in Green School. The School has had incredible visitors such as Dr. Jane Goodall, UN Secretary General Ban Ki-moon, Richard Branson and Vandana Shiva to name a few. Hubud is often called “the Green School for adults” so there are some unique connections! The School offers daily tours so you can get a feeling for the beautiful and inspiring campus as well as their unique learning model.
Yellow Coco Creative Nest – considered one of if not the premier playgroup in Bali this magical center has daily programs and drop-ins as well as after school programs.
The Spring School – a special local and international school for little ones that has drop-ins.
Are there many other families with children at Hubud?
Yes but most of the people are single, some are couples. The Director, Chris, has two kids, the Founders have two kids and some other members have families here as well. They love to bring their kids to the events and programs and the children love being at Hubud. The members are really friendly and so nice to children. Now that doesn’t mean kids can run around and do what they want. Like everyone else there are protocols as it is a coworking space. But it is really relaxed and they love it.
What is available for children at Hubud?
We don’t have specific programs for children at Hubud. However, Ubud is filled with schooling options from homeschooling to smaller schools to tutors. Plus there are play groups – pottery, painting, art, music, sports, hiking, biking, rafting. Ubud is a very social, kind, fun place.
I love what you do! I want to work for you. How can I join your team?
Great! Check out our Careers page to see our current vacancy. Please note that jobs at Hubud are open to Indonesian nationals only, unless otherwise specified.
Can you help me to promote my events/products/startups? Oh wait, I’m also looking for a talent, can you help me with that too?
We give free promotional space for our members who’d like to put their projects in our newsletter/social media posts. But, for non-members, there’s a certain fee. Please email as at firstname.lastname@example.org to find out more about our packages.
What’s CAAP? How is it connected with Hubud?
in 2015, Hubud organized the first Coworking Unconference Asia, or CU Asia for short. At the end of the 2nd CU Asia in 2016, the Coworking Alliance for Asia Pacific (CAAP) was launched. CAAP unifies, supports and promotes collaborative coworking across the region, and will be the organizing body for CU Asia 2017 as well as other regional events. Steve Munroe (Hubud’s CEO) is the Founder and Director of CAAP, so while they are separate entities you may notice a bit of the Hubud magic in CAAP.
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