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FAQs

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Membership
Do you have a trial membership?

No. But we have a Day Pass membership now if you’d like to join Hubud for a day and get a feel of the community. The Day Pass is USD 20, valid for 24 hours, and could be purchased at our front desk.

I’m just in town for a very short visit, can I just drop in and check out the space?

Absolutely! We organize tours Mon-Fri once a day at 11am. You can schedule a tour here. Our team would be more than happy to give you a tour around the space, and answer any of your Hubud questions. Come over! 

Hubud’s membership packages are monthly, but I only need space for 1-2 weeks. Which membership packages should I choose?

Our membership packages are based on hours, and valid to be used flexibly in a month. This means, you could choose the hours-package depending on how many hours you’d be planning to use at Hubud. 

For instance, if you’re planning to use the coworking space for 3-4 hours daily for 2 week, then our In & Out (50 hours) membership will work best for you. 

Check out our monthly plans here.

How do the hours get counted?

We count your internet usage at Hubud, and you can check the usage in real time. However, there’s also the honesty system, if you’re using our space and facilities to do your work (even without the internet), then we think that you like what we’re doing here at Hubud. You can show us your support by getting a membership. :) 

I’m leaving and I have unused hours. Can I transfer my membership to others?

No. You can’t transfer your membership hours to others, nor can you use them for the next month.

Do you have any discounts for membership?

Yes! We have discounts available for longer terms membership: 3 months (5% off), 6 months (15% off) 12 months (20% off). Indonesian KTP holders also receive a complimentary upgrade to the next membership level when joining Hubud!

Can I share my membership with my partner?

No. Individual memberships are only valid for 1 person. If you’re going to be working with your team, you will need to sign up for Team Membership. Email as at [email protected] and we will get you settled. 

How many devices am I allowed to bring with my membership?

You are allowed three devices to use with your membership; your laptop, your mobile phone, and your tablet.

Hubud Facilities
The pictures look amazing! What construction materials are used?

Sustainability (in all senses) is central to the Hubud philosophy. Our space is finished primary with artisan bamboo, with flooring done in recycled ulin (ironwood) wood to create a natural, inspiring environment. The rice field and volcano view from our garden cafe isn't bad, either.

How big is your space?

We have 400 sqm (about 4000 sqf) of beautiful space, including a conference room of 15+, meeting room for 6+, a Skype booth, a cozy loft, and a lovely backyard with plenty of bean bags!

What happens when I get hungry?

You step outside to our backyard and into Kantin - our onsite cafe & restaurant that serves delicious and healthy authentic dishes made with local ingredients and lots of love.

We are open for breakfast, lunch and early dinner time, and we also have plenty of vegan, vegetarian and gluten-free options. It’s delicious, it’s healthy, and it has tons of good vibes.

Kantin opening hours: 

Mon-Fri: 7.30am – 6.30pm 
Sat: 8.30 am – 6pm
Sun: 9am – 6pm

Download Kantin menu here.

What are your opening hours?

We’re open 24 hours from Monday - Friday (hosting hours from 8am - 8pm), and on Saturday and Sunday, we’re open from 9am - midnight (hosting hours from 9am - 5pm). 

What do you mean by hosting hour?

Hosting hours mean that we have Hubud hosts at the space to help you if you need any assistance. You will need to come during hosting hours if it’s your first time at Hubud, or if you’d be needing any tech-related or administration help. Outside of the hosting hours, we have two security guards on-site. They’re very friendly and they like to joke around, so make sure you say hi!

Where are you located?

We are located in Ubud, the cultural and creative epicentre of Bali. A globally renowned hub for yoga, organic food, holistic healing and postcard scenery, there is a thriving (and growing) community of social entrepreneurs, creative professionals, freelancers, filmmakers and dreamers.

Are you central?

We are located 80m from the Sacred Monkey Forest, the heart of Ubud. There are hotels, restaurants and shops steps from our front door.

I heard the Internet connections in Bali aren’t great. How’s yours?

We really do put a lot of efforts in having a good, reliable internet connection at Hubud. Our internet connection is a dedicated fiber optic line, with a shared 100mbps and a dedicated 50mbps line. We also have a backup provider, if for some reason our main line goes out. If power cut happens, our members can still be online for two hours. We also have an in-house IT specialist to make sure that our members have all the support they need when they’re at Hubud. His name it Tony. Always be nice to Tony.

Do you have a dedicated space? Private offices?

No. At Hubud, we have an open-plan, hot-­desk arrangement. We created this with the aim to pursue efficiency and members ­to ­members collaboration in mind. This also means that members can not necessarily "book" a particular desk in advance, or create a "dedicated" workstation for their own personal use.

In our expansion plan, we are going to create a section that could accommodate members who want to rent a dedicated desk/office space. But in the meantime, we only have an exception for members with Unlimited plan (some of whom need to set up an extra monitors for their work) and teams.

Can I use Hubud to host my workshop/book launching/movie screening/networking functions?

Yes! See our Space Rental offer for more details about using our space as your event venue. 

What about other office essentials? Printing, scanner, whiteboards, paper cutters, sticky notes, sling shots?

Check, check and check. Printing is included in the membership price for reasonable sized jobs, with a nominal fee for bigger print jobs.

Can I work at Hubud using VPN? What are recommend settings?

Yes, you can work at Hubud and use VPN. However, please be aware that VPN decreases the speed by approximately 20%-30% because of several factors. If the VPN server is located far away from Ubud (e.g. in another country), the data will need to travel a further distance over the VPN, meaning it will take longer to reach your computer. Data sent via a VPN also needs to be encrypted before it reaches your computer, another step which requires time and therefore decreases internet speed. Other factors which may contribute are ISP connection speed, VPN server load (how many people are using the same server as you) and your computer's processor speed.

To prioritise speed, it is recommended that you choose a premium VPN that gives you the ability to connect to a server close to Indonesia (usually Singapore). Keep in mind, however, that these premium VPNs are not always free. Look for a reliable VPN provider that reduces data packet loss. Using a computer with a fast processing speed and adjusting your firewall settings so the VPN can flow easily will also help you maximise VPN speed. 

Payment
How do I sign up? Do I need to book a space if I am arriving in Bali in a couple of months?

You can sign up here. Normally you do not need to book in advance although we are starting to get quite full. If you want to be sure, sign up now.

How can I pay?

Paypal, Credit Card or Cash are the easiest. When you sign up you will be prompted to pay online, but you can skip that step and pay when you next come in. If you would like to pay by bank transfer, email us at [email protected] to get the details.

Do you have team rates?

Absolutely… we love team energy in the space and help to make it possible. If you’re bringing your team, get in touch with us at [email protected] and we’ll create a special package for you.

Community & Learning Opportunities
How many people work out of Hubud?

We typically have between 200 - 250 people from all around the world coworking at Hubud.

Who are they?

Our members reflect the wicked diversity of people who choose to live in Ubud: tech startups, social entrepreneurs, creative design pros, private equity folks, filmmakers and photographers, writers, coaches, development consultants and marketing geniuses. It's like our dream dinner party!

Are there any learning opportunities?

We have 35 - 40 events per month, which focus directly on learning and facilitated networking. The magic of Hubud comes from the people you encounter, the perspective you gain and the collaborators you find! Check out our events listing here.

I have a good Internet at home, but I love your events. Can I join them?

With an Event Membership, you will get full­ access to all Hubud talks/workshops and networking events, and could use our space to host your meetings, conferences and other events with members’ rate, and many more benefits. In 2016 we organized 430 events! Join our Event Membership here

I am interested in connecting with graphic designers, business coaches, finance, etc. Can I do that at Hubud?

Yes! We love facilitating serendipity at Hubud. We are working on a Community Membership platform which makes it easier to find talents and connect with community members, even if you or not working out of Hubud or even on Bali. Learn more about it here.

What is the vibe like? Is it very noisy? Or, horrors, is it like the office I am dreaming of escaping from right now?

Check out our video here… gives a great sense of what Hubud feels like.

Visiting/Moving to/Living in Ubud
I want to come to Bali and stay for awhile. What do I need to do next?

Step 1. Download our Moving to Bali guide.
Step 2. Contact Hubud about our Soft Landing Package
Step 3. Buy your airfare, apply for your visa, and prepare to drink fresh coconut water!

I have so many questions and don’t even know where to start! Can you tell me about living costs, hotels, visas, schools, yoga... and basically everything?

Good news! Our “Moving to Ubud Guide” is packed with all the info you need. Twenty-five of our members contributed to our study, from various backgrounds and lifestyles. So whether you’re an individual on a one month workathon or partners looking to make a new home in paradise, just sign up for our mailing list here and our pet robot will fire it off to you immediately!

I’m curious about how to relocate to Bali. Can you help me?

Yes! Hubud’s Soft Landing Package is here to help moving to Bali with ease.

We’ve helped dozens of adventurers navigate the rocky reefs of relocation. Every month there are over 250 new people arriving at Hubud, and we’re always more than happy to help them. We know what they need, what challenges they are facing, what questions they have, who they want to meet, and more.

This is how we’ve crafted our Soft Landing Package. No more wasting time figuring out the logistics when you first land, we will have everything sorted for you. From airport pickup to finding you a home, introduction to the community and activities of your choosing, we’ll take care of you like we take care of our own mother! 

I’m visiting Ubud for just a few days. Can you still help me with accommodation?

While we try our best to support our members, we’re not equipped to help with accommodation outside of the Soft Landing Package.

There is, however, a wide array of housing available in and around Ubud, depending on what you are looking for. A simple room in a shared house can be found for as little as $150 - ­$200 a month, with a luxury 3­-4 bedroom house running $4000­ - $5000 a month. Facebook groups are always a good place to start looking, and once you’ve arrived, check out the community boards across the town for housing ads.

How far in advance do I need to contact Hubud to register for the Soft Landing Package?

We would require at least 6 weeks notice (but in general—the sooner the better). Please note our package is designed to assist you with your transition during your first month in Ubud. Should you be needing our assistance afterward, we’d be more than happy to help!

Would I meet other newly arrived members if I book the soft landing package?

There will usually be 3-6 other newly arrived Hubud members staying at your accommodation. It's an easy, great way for you to make initial contacts.

When you arrive, we want to make sure that you are settling in well. Our staff will personally welcome you and introduce you to the community at Hubud.

With Hubud’s membership you’ll be joining the vibrant community of creatives, entrepreneurs and startup guys and girls here in Bali. While we take care of your logistics, you can just focus on learning, relaxing and experiencing all that Bali has to offer.

Tell me more about the accommodation!

Hubud Villa is a beautiful 6-bedroom villa with a swimming pool, tucked away in the middle of Ubud’s lush rice terraces and jungle.

Located in the south of Ubud in the middle of a traditional Balinese village, area, Lod Tunduh (1.7 km from Hubud coworking space) our private villa features an outdoor pool and a garden.

Each room is air conditioned and comes with: a flat-screen TV, working table, king size bed, WiFi and a private bathroom. Two bedrooms located on the upper floor offer a beautiful view and a balcony. Remaining four rooms are on the lower floor overlooking the garden area.

There is also living room with fully equipped kitchen where you can hang out at.

It’s the best option for those seeking a high-quality accommodation, in a peaceful and relaxed environment.

See some picture in the gallery above.

What’s the payment process for your soft landing package?

We require a 50% deposit, paid at least one month before your arrival. Please note it’s a non-refundable deposit to have your accommodation arranged. The rest of your payment fee is due one week before your arrival. We accept payments by PayPal, credit card (via PayPal), by bank transfer (all bank charges paid by student) upon receiving an invoice from Hubud.

Can you help me find a job in Bali?

Most of our members run their own businesses or work remotely for their overseas company. Within Hubud, our members often form connections, collaborate on projects, or hire one another for freelance or long term work. We highly recommend trying this route if you have the flexibility to do so — some people come to Bali and end up staying much longer because they find an opportunity within the business community. You can also try to find employment beforehand, like in our digital community, Hubud Global.

We have 250+ new members every month from all over the world with various backgrounds and opportunities. We also host regular skill-sharing, brainstorming and networking sessions—up to 35 events every month. The more you take part of our community, the more likely you will make meaningful connections!

How do I get a visa to Bali? Can you help me out with that?

We don’t provide sponsorship letter or visa advice for our members. However, we do have several recommended visa consultants and agents. Get in touch with us if you’d like to be connected with them.

How is moving to Bali with children? Are there schools, kinder gardens, etc? Is it even possible?:)

Yes, and Bali is loaded with options for permanent schooling as well as playgroups and temporary programs. A quick search of schools in Bali will provide a detailed list of schools on the island. Here are some suggestions but please take the time to explore a path that is good for you.

Green School Bali is a world renowned school with a focus on environmentalism and sustainability. The school has been running for 8 years and the founders of Hubud all had their children in Green School. The School has had incredible visitors such as Dr. Jane Goodall, UN Secretary General Ban Ki-moon, Richard Branson and Vandana Shiva to name a few. Hubud is often called "the Green School for adults" so there are some unique connections! The School offers daily tours so you can get a feeling for the beautiful and inspiring campus as well as their unique learning model.

Yellow Coco Creative Nest - considered one of if not the premier playgroup in Bali this magical center has daily programs and drop-ins as well as after school programs.

The Spring School - a special local and international school for little ones that has drop-ins.

Are there many other families with children at Hubud?

Yes but most of the people are single, some are couples. The Director, Chris, has two kids, the Founders have two kids and some other members have families here as well. They love to bring their kids to the events and programs and the children love being at Hubud. The members are really friendly and so nice to children. Now that doesn't mean kids can run around and do what they want. Like everyone else there are protocols as it is a coworking space. But it is really relaxed and they love it.

What is available for children at Hubud?

We don't have specific programs for children at Hubud. However, Ubud is filled with schooling options from homeschooling to smaller schools to tutors. Plus there are play groups - pottery, painting, art, music, sports, hiking, biking, rafting. Ubud is a very social, kind, fun place.

Hubud Global
How big is this commitment?

You can cancel your membership at anytime—although we’re betting that you won’t want to. ;) 

Can anyone submit a workshop or skill-share?

At the moment, all the classes on Hubud Global are filmed at our headquarters in Bali. In the future, though, we will be accepting online workshops to be distributed for our community. 

Do I get access to the digital membership if I’m an active Hubud member?

Yes, every Hubud member (from Casual to Unlimited) gets FREE access to our platform, with the exception of Day Passes. Once your membership at Hubud has finished, you’ll still have one month of digital membership. After that period you’ll be asked to purchase it separately. 

Do I get to participate in the events?

That is exactly why we’ve created the platform. We’re live streaming our events so that you get to participate as if you were here: you can ask questions, chat with others, etc. Can’t attend? Worry not. The recording of the talk will be available max. 4 hours later. 

I can’t watch events live. Do you have recordings?

Yes, all talks are recorded and published up to 4h after the event, together with additional materials from a presenter.

What types of groups are there?

There are several Bali-related groups (i.e. #WheretofindinBali, Reviews, Accommodations, Visa & Immigrations, Bali Events; etc.), Jobs Marketplace, News to Celebrate, Future of Work, and of course, Hubud-related groups.

Can I join and contribute to any of the groups?

You can join and contribute to any groups you like! Hubud Global is an inclusive place!

I want to add a group. And maybe moderate it! I’m so excited!

Lovely! Every member can create new groups, however, we’ll need to approve them before it’s published, mostly because we need to make sure there are no duplicated groups. Please get in touch with us if you would like to moderate a group. What can we offer in exchange? General love and recognition as a “Hubud Global Captain” along with a monthly digital membership.

Can I use Facebook to create my login?

Of course you can! You can also use LinkedIn and your Google account.

Sweet, how can I pay?

TBD—We’re working on it now but most probably it’s a monthly membership with a recurring payment via PayPal. Sign up to be an early adopter and get notifications as soon as we get rolling!

What kind of information I can find about other members? What do I get to share about myself?

Name, last name, who they are, their role, skills, plus everything else they want to share with the community on their profile.

Can I message someone privately? Can I message a group of people?

Yes and yes.

If I decided to attend an event. Will I be notified when it starts?

Yes, we’ll be sending out pushed notification an hour and 10 min before the event starts. And remember—there will be recording available after the event so no worries if you cannot join.

Other questions
I love what you do! I want to work for you. How can I join your team?

Great! Check out our Careers page to see our current vacancy. Please note that jobs at Hubud are open to Indonesian nationals only, unless otherwise specified.

Can you help me to promote my events/products/startups? Oh wait, I’m also looking for a talent, can you help me with that too?

We give free promotional space for our members who'd like to put their projects in our newsletter/social media posts. But, for non-members, there's a certain fee. Please email as at [email protected] to find out more about our packages. 

What’s CAAP? How is it connected with Hubud?

in 2015, Hubud organized the first Coworking Unconference Asia, or CU Asia for short. At the end of the 2nd CU Asia in 2016, the Coworking Alliance for Asia Pacific (CAAP) was launched. CAAP unifies, supports and promotes collaborative coworking across the region, and will be the organizing body for CU Asia 2017 as well as other regional events. Steve Munroe (Hubud's CEO) is the Founder and Director of CAAP, so while they are separate entities you may notice a bit of the Hubud magic in CAAP.

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